Win a FREE room design; Download our virtual design app and start customising.

Frequently Asked Question

So, you’re thinking of getting some help with designing your home, but you have some questions before you bite the bullet? I totally get it. And because I get a lot of the same questions, I’ve pulled together the main ones here to help get the ball rolling with your project.

eDesign is a virtual interior design process where everything is done remotely. You’ll share details about your space (like measurements and photos), and we’ll collaborate online. We use digital tools to create a customized design plan for your home, complete with a shopping list, layout, and 3D visuals. It’sdesign made simple and accessible, no matter where you are!

Fantastic choice! Head over to the footer of our website where you’ll find the design questionnaire. This is your moment to share everything about your space—your needs, style, and what you dream it can become. Fill it out and let’s kickstart the transformation process!

Your personalized room design will be ready within 20 working days from when you submit your completed questionnaire. We’re thorough and thoughtful, ensuring every detail resonates with your vision.

We aim to knock your socks off the first time, but design is a process. If the initial proposal isn’t quite “you,” you get up to three revisions to tweak and refine. While we don’t offer refunds due to the custom nature of the work, we’re committed to tweaking your design until it’s perfect.

No worries at all! We provide easy-to-follow guidelines for measuring your space. It’s super important for creating a design that fits perfectly, so take your time and reach out if you hit any snags.

Anywhere and everywhere! Pinterest, design blogs, magazines, or even a cool café can spark ideas. Gather what catches your eye and share it with us—it’ll help us get a sense of your style.

bsolutely! If you’re not ready for a complete overhaul, we offer smaller consultation packages. It’s like having a designer in your back pocket for those tricky little questions.

You’ll be matched with one of our talented designers based on your style preferences and project needs. Our team is skilled at creating beautiful, functional spaces, so you’re in great hands!

Yes, we do! Whether you need help with a single room or an entire home, our eDesign service can accommodate projects of any size.

Reach out to us at hello@mondan.co! We’re happy to tailor a package to fit your specific needs and ensure it’s just right.

FAQs for Pre-Designed Rooms (Turnkey Designs)

Turnkey Designs are your instant solution to a professionally designed space. Select a design, download the app, and get everything from furniture layouts to shopping lists. It’s design made effortless!

Once you purchase a Turnkey Design, you’ll receive instructions to download our app. Your design will be ready to explore within just 2 hours of purchase!

Each Turnkey Design comes with a comprehensive package: a detailed floor plan, 3D visuals, a shopping list for furnishings and decor, and a setup guide. It’s everything you need to transform your space with ease.

While each design is ready to go, we offer customization options for colors, materials, and select furniture items to ensure the design fits your space and taste perfectly.

Due to the instant access provided through our app, we cannot offer refunds once a Turnkey Design is downloaded. However, we’re confident you’ll love the ease and beauty of your new design.

For custom eDesigns, please allow up to 20 working days to receive your completed design. Turnkey Designs are available within 2 hours of purchase, making them a great option for quick transformations.

Each design includes detailed dimensions and layout suggestions. Measure your space, refer to the dimensions provided, and you’ll see how the design can work in your home.

We’re here to help! If questions arise as you start bringing your design to life, just drop us an email. We’re here to ensure your space turns out just as you imagined.

While we provide a detailed guide to set up your new space, the actual installation of items like lighting or furniture will be up to you. However, our guides are designed to make the process as straightforward as possible.

If you have any more questions, please don’t hesitate to contact us at hello@mondan.co
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