This Privacy Notice for Mondän & Co Interiors Limited (doing business as Mondän & Co) (“Mondän,” “we,” “us,” or “our”), details how we collect, store, use, and share your information when you use our services (“Services”).

This applies when you:

• Visit our website at http://www.mondan.co, use our mobile application, or engage with any of our services that link to this privacy notice.
• Participate in any sales, marketing, or events related to our Services.

Why This Matters:

Understanding this policy will clarify your rights and choices regarding your personal information. If you disagree with our practices, please refrain from using our Services. If you have any concerns or questions, reach out to us at hello@mondan.co.

Key Points in Our Privacy Policy:

• What Information Do We Collect? We collect information that you provide directly, automatically as you navigate through the Services, and in some cases, from third parties.
• Use of Your Information: We use your information to provide and enhance the Services, communicate with you, ensure security, and comply with legal obligations.
• Sharing of Your Information: Third parties may share information in specific situations.
• Security Measures: We implement organizational and technical measures to protect your information, although no security system is impenetrable.
• Your Rights: You have rights regarding managing and protecting your personal information.

MONDÄN & CO MOBILE APP USE

In addition to the information collected as described above, the following applies specifically to your use of the Mondän & Co App:

• Camera Access: We may request access to your device’s camera. This is optional and only used if you choose to provide photos of your space to request a personalized room design or to share photos of your designed room in a review.
• Data Sharing: We do not share your personal information collected through the App with third parties for their marketing purposes. We may share information with trusted service providers who assist us with providing and improving the App, such as hosting providers, analytics providers, and customer support providers, but they are bound by confidentiality agreements.

Detailed Information:

WHAT INFORMATION DO WE COLLECT?

• Personal Data Provided by You: We collect personal details like names, phone numbers, email addresses, and payment details when you register or interact with our Services.
• Payment Information: Payment data necessary for transactions is processed by our payment gateway provider, ensuring that we do not store your sensitive payment details.

Information Automatically Collected:

• Technical and Usage Data: We gather certain information automatically when you access our Services, such as IP addresses, device information, and browsing activity to enhance service security and functionality.
• Location Data: Geographic information may be collected to improve service delivery, subject to your device permissions.

HOW DO WE USE YOUR INFORMATION?

We use the information collected to:

• Facilitate service delivery and account management.
• Respond to inquiries and offer customer support.
• Send updates and marketing communications aligned with your preferences
• Enhance the security and operational integrity of our Services.

LEGAL BASES FOR PROCESSING:

We process your data only when we have a legal basis to do so, such as your consent, to fulfil contractual obligations, comply with legal obligations, or for our legitimate business interests.

SHARING YOUR INFORMATION:

Your information may be shared with third-party service providers, business partners, and as required by law.

DATA RETENTION AND SECURITY:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Notice, adhering to legal requirements and resolving disputes. Measures are in place to ensure the security of your data.

YOUR RIGHTS:

You have the right to access, correct, or delete your personal information, and to restrict its processing. You may also opt out of marketing communications at any time.

CHANGES TO THIS PRIVACY NOTICE:

This Privacy Notice may be updated periodically to reflect changes in our practices. We will notify you of any significant changes.

CONTACT US:

For any questions or concerns regarding this Privacy Notice, please contact us at hello@mondan.co